| Problem | Solution |
| No Power | ·Ensure the main plug is connected to power supply, and is switched ON |
| ·Make sure there is power to the main socket. | |
| No Sound | ·Make sure if playing from the aux input, the external source has the volume turned up & is outputting sound. |
| ·Make sure the volume is turned up. | |
| ·If using HDMI-ARC, ensure the source Digital Output is set to PCM, LPCM, PCM 2CH stereo or PCM downmix. | |
| ·Bluetooth device not paired. Check “Pairing a Bluetooth device” | |
| No output from Soundbar | ·Unplug the power cable for 1 minute then plug back in again |
| Remote does not work | ·Reduce the distance between the remote & main unit. |
| ·Check the batteries are installed correctly. | |
| ·Replace the batteries. | |
| ·Aim the remote directly at the soundbar | |
| Sound coming from soundbar is distorted | ·If possible, Try turning down the volume of your audio source. |
| · There may be audio processing occurring prior to reaching the sound bar. Make sure to disable the audio processing | |
| Service Center Details | Delhi Service Center ENVENT WORLDWIDE PVT LTD. PLOT NO. 839, KH. NO.15/19, SAMALKHA EXT, VILLAGE SAMALKHA, SOUTHWEST DELHI, DELHI-110037. https://maps.app.goo.gl/uQUgDvA6vdcTW67X8 |
| Mumbai Service Center PARAMOUNT LOGITRADE CENTRE, Godown No A4, Gala 01 To 11, Opposite Sonadevi Warehouse, Lonad Village, Bhiwandi Thane - 421302. Contact - Vinayak - 9820818184 |
Soundbar Troubleshooting Guide
